FAQ

Frequently Asked Questions

Everything you need to know about founté.

What does founté actually filter out?

founté's 15-stage KDF filtration removes up to 99% of chlorine and chloramines, heavy metals (lead, mercury, arsenic), hard water minerals (calcium, magnesium), sediment, and organic compounds. The result is noticeably softer, cleaner water.

How long does installation take?

Under 5 minutes. No tools required. Simply unscrew your old showerhead, wrap the included Teflon tape around the threads, and hand-tighten founté onto your existing shower arm. It fits any standard G1/2" connection.

How often do I need to replace the filter?

We recommend replacing the filter cartridge every 3 months, or after approximately 10,000 liters of water. This ensures you're always getting the full benefit of all 15 filtration stages. Subscribe and save 15% to get automatic replacements delivered right on schedule.

What's in the Starter Bundle?

The Starter Bundle includes the founté 15-stage filtered showerhead plus one replacement filter cartridge (pre-installed and ready to use). Everything you need to get started — in one box.

Will it reduce water pressure?

No. founté is engineered to maintain strong water pressure across all spray modes. The filtration process does not restrict flow. In fact, many customers notice improved pressure compared to their old clogged showerheads.

When will I notice a difference?

Most customers notice softer skin and hair within the first 1–2 weeks of daily use. Those with very hard water or sensitive skin often see results even faster.

How does Subscribe & Save work?

When you subscribe on any product page, you'll receive 15% off every order. Replacement filters are shipped automatically every 3 months so you're never left with an expired filter. You can pause, skip, or cancel your subscription anytime from your account.

Is founté compatible with my shower?

Yes. founté uses a universal G1/2" connection (the industry standard) and is compatible with virtually all shower arms found in North American homes. If you have a standard shower arm, founté will fit.

What is your return policy?

We stand behind every founté product. If you're not satisfied within 30 days of receiving your order, contact us at hello@founte.com and we'll make it right.

How do I contact support?

Reach us anytime at hello@founte.com. We respond within 24 hours on business days.

Still have questions? We're here to help.

Contact Us