Refund policy

Refund & Return Policy

Last updated: June 2026

Our Guarantee

We stand behind every founté product. If you're not completely satisfied, we'll make it right.

60-Day Money-Back Guarantee

Try founté for 60 days. If you're not happy with the results for any reason, contact us at support@founte.com for a full refund — no questions asked. You don't even need to return the product.

Returns

If you'd like to return an unopened product within 60 days of purchase, we'll provide a prepaid return label and issue a full refund once the item is received.

Opened products are eligible for our 60-day satisfaction guarantee above.

Damaged or Defective Items

Received a damaged or defective product? Email us at support@founte.com with a photo and your order number. We'll ship a replacement immediately at no cost to you.

Replacement Filters

Filter cartridges are eligible for return or refund within 30 days of purchase if unused and in original packaging. Used filters are not eligible for return due to hygiene reasons, but are covered under our satisfaction guarantee.